Privacy policy

🔒 PRIVACY POLICY – THE ANNOYING PRESENT

Last updated: 14/11/2025

This Privacy Policy describes how The Annoying Present (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theannoyingpresent.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on the Site with a revised “Last updated” date.

📦 How We Collect Personal Information

We collect personal information from the following sources:

1. Information You Provide to Us

  • Contact info: name, address, phone number, email

  • Order info: billing address, shipping address, payment confirmation

  • Account info: username, password

  • Shopping activity: cart contents, wishlist items, loyalty points

  • Reviews, referrals, gift cards

  • Customer support communications

You may choose not to provide information, but this may limit your ability to use certain features.

2. Information We Automatically Collect (Usage Data)

We may collect information such as:

  • IP address

  • Device info

  • Browser info

  • Pages viewed

  • Time spent on the Site

  • Click behavior

  • Cookies and tracking technologies

We use cookies to operate and improve the Site. More details:
https://www.shopify.com/legal/cookies

This website recognizes Global Privacy Control (GPC) signals where required.

3. Information from Third Parties

We may receive information from:

  • Shopify (store platform)

  • Payment processors (to process payments)

  • Marketing partners

  • Analytics providers

  • Fulfillment and shipping partners

All third-party data is treated according to this Privacy Policy.

🎯 How We Use Your Personal Information

Providing Products and Services

We use personal information to:

  • Process orders and payments

  • Deliver products

  • Manage your account

  • Process returns and exchanges

  • Authenticate your identity

  • Enhance your shopping experience

Shopify may process certain information according to their Privacy Policy.

Marketing and Advertising

We may use your information to:

  • Send email or SMS promotions

  • Improve our ads and website experience

  • Provide personalized offers

You may opt out at any time.

Security and Fraud Prevention

We use personal information to:

  • Detect and prevent fraud

  • Protect our systems

  • Investigate suspicious activity

Customer Support & Service Improvement

We use your information to:

  • Respond to inquiries

  • Improve our Services

  • Analyze user behavior

🍪 Cookies

Cookies help us:

  • Operate the Site

  • Remember your preferences

  • Analyze site performance

  • Personalize content

  • Provide targeted advertising

You can control cookies through your browser settings. Blocking cookies may limit certain features.

📤 How We Share Personal Information

We may share information with:

  • Vendors & service providers (payment processors, analytics, fulfillment, customer support)

  • Marketing & advertising partners

  • Affiliates

  • Third parties with your consent (e.g., social login)

  • Authorities (if required by law)

  • In business transactions (e.g., merger or acquisition)

We do not sell sensitive personal information.

We may share data for marketing purposes where permitted.

🌐 Third-Party Websites

Our Site may link to third-party websites. We are not responsible for their:

  • Privacy practices

  • Security

  • Accuracy

  • Data handling

You should review their policies independently.

👶 Children’s Data

Our Services are not intended for children.
We do not knowingly collect personal information from children.

If a child provided information, you may request deletion by contacting us.

🔐 Security & Retention

We take reasonable steps to protect your information, but no system is completely secure.

We retain information as long as necessary to:

  • Maintain your account

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

📱 SMS Consent

By providing your phone number, you consent to receive:

  • Order updates

  • Abandoned cart reminders

  • Promotional messages

  • Review requests

SMS opt-in data is shared only with messaging partners that operate our SMS program.

You can opt out by replying STOP.

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request portability

  • Opt out of targeted advertising

  • Opt out of sale/sharing of information

  • Restrict processing

  • Withdraw consent

  • Appeal a denied request

Requests can be made by contacting us at the email below.

We may need to verify your identity before processing your request.

🌎 International Users

Your information may be transferred and processed outside your home country.
Where required, we use lawful mechanisms such as Standard Contractual Clauses.

🛒 Authorized Seller Statement

We may list items on behalf of authorized partners (e.g., ThinAir3D).
This does not affect how we handle your personal information.

📬 Contact Information

If you have questions about this Privacy Policy or would like to exercise your rights, contact us at:

📧 tyler@theannoyingpresent.com
📍 The Annoying Present
Unit 156, 1364 McPhillips Street
Winnipeg, MB R2X 2M4, Canada

We are the data controller of your personal information unless otherwise stated.